Account manager

Posted 2 weeks ago

Responsibilities:

  • Be the primary point of contact and build long-term relationships with customers
  • Help customers through email, phone, online presentations, screen-share and in person meetings
  • Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
  • Ensure the timely and successful delivery of our solutions
  • Forecast and track key account metrics
  • Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
  • Monitor and analyze customer’s usage of our product
  • Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships

We offer:

500 EUR after-tax salary, for the probation period, with an increase after.

  • Office in the center of Riga
  • Commuting/travel assistance
  • Telecommuting options
  • Workplace perks such as recreation activities, food and coffee, and flexible work schedules

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